Privacy Policy

By using our website (the “Site”), you are acknowledging, signify, and providing your consent to the terms of our Privacy Statement. If you do not agree with any terms of this Privacy Statement, please do not use this Site or submit any personal information to us. The Queer & Trans Health Collective, (the “QTHC”) respects your privacy. This “Privacy Statement” summarizes what personal information we collect and how we use and disclose this information.

We reserve the right to modify this Privacy Statement at any time. We will reflect any such modifications to this Privacy Statement on our Site. Your continued use of the Site after any such changes constitutes your acceptance of this Privacy Statement, as revised.

Why Do We Collect Personal Information? 

Personal information is information about an identifiable individual (“Personal Information”). The QTHC my ask for and collects Personal Information when you voluntarily provide it through our Site or when you provide it to us through other means. For example, we may collect Personal Information when you:

·       contact us through e-mail, telephone, mail or other correspondence;

·       make a donation to us;

·       register for a service we provide; or

·       register to receive our newsletter.

The Personal Information we may collect will depend on the service you request and may include your full name; contact information, such as your address, telephone number, or email address; credit card information; and any other Personal Information that you choose to submit to us.

The Site is not meant for minors under the age of 16, and the QTHC does not knowingly collect the information of individuals under this age. In the event that you are under the age of 16 and submitted information to QTHC without the consent of your legal guardian, please notify us immediately through the contact information set out below.

How We Collect Information Through Technological Means

When you visit our Site, we may collect information that is automatically sent to us by your web browser. This information may include your domain name and your numerical IP address. We may also collect other information, such as the type of browser you use, which pages you view, and the files you request.

We use this information to better understand how visitors use our Site and to improve our Site to better meet your needs. The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit or how you may change or restrict this. 

How We Use and Disclose Personal Information

The Personal Information we collect may be used by the QTHC for the purposes for which it was collected, as provided in this Privacy Statement, or for other purposes that are disclosed to you and to which you consent.

For example, we may use your Personal Information to respond to your inquiries, supply you with requested information or services, send you informational or promotional communications, process donations, carry out other purposes that are disclosed to you and to which you consent, and carry out any other purpose permitted or required by law. We may transfer Personal Information to third party service providers that assist us with carrying out these purposes. 

Some or all of the Personal Information we collect may be stored or processed in jurisdictions outside of Canada, including in Europe and the United States of America. As a result, this information may be subject to access requests from governments, courts or law enforcement in those jurisdictions according to laws in those jurisdictions.

The QTHC reserves the right to transfer Personal Information in the event that we merge with or are acquired by a third party. We also may disclose your Personal Information for any other purpose permitted by law or to which you consent.

How We Protect Personal Information

The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above. Personal Information we collect is maintained with the source of the information at Edmonton, Alberta.

We retain Personal Information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy Personal Information when it is no longer needed.

Information Provided by and to Third Parties

We may provide links to other websites managed by third parties or permit third parties to offer users subscriptions and registration-based services through the Site. We cannot control or be responsible for the actions or policies of such third parties, and we strongly suggest that you check the applicable privacy policy of such third parties when visiting their websites or when providing any personal information to them. Please also note that we cannot control or prevent the use of cookies or any information obtained through cookies by such third parties.

Finally, please be advised that information voluntarily disclosed online in public areas of the Site or on the QTHC’s social media accounts can be collected, used and disclosed by third parties. Any submissions made to public areas on the Site or on the QTHC’s social media accounts are done at the your own risk and with the understanding that such information may be accessible to third parties. We cannot control and are not be liable for any damages that may arise from the information you voluntarily disclose in public areas of the Site or on the QTHC’s social media accounts.

 Access and Rectification

You have a right to access your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below.

Links to Other Websites

The Website may contain links to other websites that may be subject to less stringent privacy standards. QTHC cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate those websites. QTHC is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of those websites before providing them with personal information. 

Cookies

Cookies are small text files used to collect information about website activity. No personal information is collected through our cookies. The Website uses cookies to carry information about your current session at the Website from one web page to the next. The QTHC may use “cookies” and other similar devices on this Site to enhance functionality. These devices may track information which includes but is not limited to (i) IP address, (ii) the type of web browser and operating system used and (iii) the pages of the Site visited.

You have the option of disabling or not accepting cookies by changing the preferences on your browser. If you opt to disable cookies, you will still be able to use certain sections of the Website. However, you will not be able to use any part of the Website that requires a login or access to some features on this Site.

Disclaimer

We will use reasonable efforts to ensure that the Website is always secure, and that all information on this site is up-to-date and accurate. Despite these efforts, information on the Website may contain inaccuracies or typographical errors.

How to Contact Us

If you would like to submit an access or correction request or if you have any questions regarding this privacy policy or the handling of your personal information, please contact our Privacy Officer in writing, setting out the reasons for your concern. We will respond to requests in the time allowed under the Act and we will make every effort to assist applicants and to respond as accurately and completely as reasonably possible.

 Please address your correspondence as follows:

 Queer & Trans Health Collective

#202, 10526 Jasper Ave NW

Edmonton, Alberta

connect@ourhealthyeg.ca.